Terms and Conditions

Welcome to ADEaesthetics. These Terms and Conditions govern your use of our website and online store. By accessing and using our services, you agree to be bound by these Terms. Please read them carefully before making any purchase.

1. Definitions

• "You" or "Customer" means the individual or entity that accesses or uses our website and services.
• "Product" means any item, including fashion goods, accessories, and other related products sold through our website.
• "Order" means a request to purchase a Product from our website.
• "We," "Us," or "ADEaesthetics" refers to ADEaesthetics and its authorized representatives.

2. Products and Orders

• We reserve the right to modify, discontinue, or remove Products at any time without prior notice.
• All Orders are subject to acceptance and product availability.
• Product prices are subject to change without notice. The price applicable to your Order will be the price displayed at the time of purchase.
• We will notify you promptly if an item is unavailable or if there is a significant change in price before processing your Order.
• Product images and descriptions are provided for illustrative purposes. While we strive for accuracy, actual products may vary slightly.

3. Payment and Pricing

• Payment must be made in full at the time of placing your Order.
• We accept the following payment methods: Mobile Money transfers, Credit/Debit Cards, and Cash on Delivery (where available).
• All prices are listed in Ghana Cedis (GH₵) unless otherwise stated.
• Please note that payment processing fees charged by third-party payment processors (such as Paystack) may apply to your transaction. These fees are set by the payment provider and are not controlled by ADEaesthetics.

4. Shipping and Delivery

• Shipping costs and estimated delivery times will be provided at checkout before you complete your purchase.
• Delivery times are estimates and may vary based on your location and other factors beyond our control.
• We are not responsible for delays caused by shipping carriers, customs, or force majeure events.
• You are responsible for providing accurate shipping information. We are not liable for Orders shipped to incorrect addresses provided by you.

5. Returns and Refunds

• We accept returns within 15 days of delivery, provided the Product is unused, in its original condition, and in its original packaging.
• To initiate a return, please contact our customer service team with your Order details.
• Refunds will be processed to the original payment method within 7-14 business days after we receive and inspect the returned Product.
• Shipping costs for returns are the responsibility of the Customer unless the Product is defective or incorrect.
• Certain items, such as personalized or final sale products, may not be eligible for return. These will be clearly marked on the product page.

6. Intellectual Property

• All intellectual property rights in our website, including but not limited to trademarks, logos, designs, text, graphics, and software, are owned by ADEaesthetics or our licensors.
• You may not use, reproduce, distribute, or create derivative works from our intellectual property without our prior written consent.
• Unauthorized use of our intellectual property may result in legal action.

7. User Conduct

• You agree to use our website only for lawful purposes and in accordance with these Terms.
• You must not use our website in any way that could damage, disable, or impair our services or interfere with other users' access.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Disclaimer and Limitation of Liability

• Our website and Products are provided "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
• To the fullest extent permitted by law, ADEaesthetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or Products.
• Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for the Product in question.

9. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana.
• Any disputes arising from or relating to these Terms or your use of our services shall be resolved through good faith negotiations between the parties.
• If a dispute cannot be resolved through negotiation, it shall be submitted to arbitration in accordance with the Alternative Dispute Resolution Act, 2010 (Act 798) of Ghana.
• The arbitration shall be conducted in English and shall take place in Accra, Ghana.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

ADEaesthetics
Email: support@adeasthetics.com
Location: Ghana

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.